List of documents available for request

  • CAV Certification

  • Certificate of No Pending Disciplinary Case

  • Certificate of Enrollment

  • Certificate of Grading System

  • Certificate of Graduation/Completion

  • Certificate of GWA

  • Certificate of Maximum Load

  • Certificate of No Contract

  • Certificate of Ranking (for graduates only)

  • Certificate of Units Earned

  • Certificate of Year Standing (for Undergraduate only)

  • Certified Actual Text of the Actual Diploma

  • Certified True Copy of DepEd Memo

  • Certified True Copy of English Translated Diploma

  • Certified True Copy of Form 5

  • Certified True Copy of Original Diploma

  • Course Description

  • Diploma (only issued once)

  • English as Medium of Instruction

  • English Translation of Diploma

  • Expected Date of Graduation

  • Honorable Dismissal

  • Letter of No Objection

  • Permit to Transfer

  • PTC Certificate of Completion

  • Certified True Copy of TOR from Previous School

  • Transcript of Records (TOR)

  • Transfer Credential

  • True Copy of Grades

  • UP Exemption from issuing SO No.

  • Letter of Request for the release of TOR from previous school

  • Verification Form

Guidelines for Requesting Documents

  • Requests for documents are made through the Online Request for Documents System (ORDS).

    Step 1: Log in to the Student Portal using your student number.

    Step 2: Go to Document Request and select the document(s) you wish to request.

    Step 3: Complete the required details and provide any special instructions.

    Step 4: For verification requests, upload the required UPOU document(s), if applicable.

    Step 5: Pay the applicable fees and upload proof of payment. Payment options: Payment of Fees

    Step 6: Monitor your request status through the AIMS Student Portal.

    Step 7: Wait until the status changes to Ready for Pick-up (OUR–Los Baños) or Dispatched. 

  • Some documents require an approved university clearance before processing.

    • Documents that require an approved clearance are the following:
      1. Transcript of Records
        • Transcript of Records (TOR) is released by the Office of the University Registrar (OUR) upon the student’s completion of a program, or if the student intends to transfer or discontinue his/her program of study in the university.
        • Official TORs from the student’s previous degree/s that are submitted to the university during admissions become part of the UPOU TOR, and are issued as certified true copies of the original TOR.
        • The OUR does not issue a partial TOR for continuing students, True of Copy of Grades or Certification of Units Earned may be requested in lieu of a TOR.
      2. Honorable Dismissal
      3. Transfer Credential Certificate
      4. Permit to Transfer
      5. Diploma
    • Processing of University Clearance takes at least 20 working days upon receipt of the request.

Do you want to apply for university clearance?

View the procedure for Application for Clearance here

  • Only requests with payment receipts or with successful credit card payments will be processed.

    • An online payment facility for credit/debit cards is available in the ORDS. Other payment methods are indicated in the ORDS.
    • The proof of payment must be uploaded in the ORDS.

  • The Office of the University Registrar observes timelines for processing requests.

    • The OUR observes the following timelines:
      • Transcript of Records
        • First time request : 21 working days upon receipt of payment (additional 2 weeks during peak season)
        • Succeeding requests : 7 working days (additional 5 working days during peak season)
      • Certifications and other requests
        • 7 working days (additional 5 working days during peak season)
      • Document release is strictly limited to mailing or personal pick-up at the OUR–Los Baños office. Scanned copies are not issued.
      • Due to the high volume of requests, expedited processing is not accepted. All requests are processed on a first-come, first-served basis.